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Agreement
Welcome to Sonali Computers cc
(www.sonali.co.za).Sonali Computers cc
(www.sonali.co.za) and its affiliates (suppliers and
service providers) provide their services to you
subject to the conditions detailed in this
agreement. By using the Sonali Computers cc
(www.sonali.co.za) website and/or registering to
shop on Sonali Computers cc (www.sonali.co.za) you
confirm that you have familiarized yourself with the
terms and conditions governing the conduct of
parties accessing or using the Sonali Computers cc
(www.sonali.co.za) website to trade and that you
agree to be bound by these terms and conditions.
Should you not agree to the terms and conditions
stipulated you may not use the Sonali Computers cc
(www.sonali.co.za) website.
Your access to the Sonali Computers cc
(www.sonali.co.za) website and use of any services
provided by Sonali Computers cc (www.sonali.co.za)
including any purchases made by you from Sonali
Computers cc (www.sonali.co.za) are subject to terms
and conditions established under the following
headings.
·
Terms of Use of Sonali Computers cc
(www.sonali.co.za) Website
·
Terms of Trade with Sonali Computers
cc (www.sonali.co.za)
·
Privacy and Security Statement
·
Intellectual Property Statement
·
Dispute Resolution
·
Compliance with statutory consumer
protection provisions
·
Contact Information
Terms of Use of Sonali Computers cc
(www.sonali.co.za) Website
Sonali Computers cc (www.sonali.co.za) grants you a
limited license to access and make personal use of
the Sonali Computers cc (www.sonali.co.za) website.
You are not allowed to modify (other than page
caching) the website or any portion thereof without
the prior written consent of Sonali Computers cc
(www.sonali.co.za).
This license does not permit any resale or
commercial use of the Sonali Computers cc
(www.sonali.co.za) website or its contents; any
collection and use of any product listings,
descriptions, or prices; any derivative use of the
Sonali Computers cc (www.sonali.co.za) website or
its contents; any downloading or copying of account
information for the benefit of another merchant; or
any use of data mining, robots, or similar data
gathering and extraction tools.
The Sonali Computers cc (www.sonali.co.za) website
or any portion of the Sonali Computers cc
(www.sonali.co.za) website, may not be reproduced,
duplicated, copied, sold, resold, visited, or
otherwise exploited for any commercial purpose
without the prior written consent of Sonali
Computers cc (www.sonali.co.za).
You may not frame or utilize framing techniques to
enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or
form) of Sonali Computers cc (www.sonali.co.za) and
our affiliates without prior written consent.
You may not use any meta tags or any other "hidden
text" utilizing the Sonali Computers cc
(www.sonali.co.za) name or trademarks without the
prior written consent of Sonali Computers cc
(www.sonali.co.za). Any unauthorized use terminates
the permission or license granted by Sonali
Computers cc (www.sonali.co.za).
You are granted a limited, revocable, and
nonexclusive right to create a hyperlink to the home
page of the Sonali Computers cc (www.sonali.co.za)
website so long as the link does not portray Sonali
Computers cc (www.sonali.co.za), its affiliates, or
their products or services in a false, misleading,
derogatory, or otherwise offensive matter. You may
not use any Sonali Computers cc (www.sonali.co.za)
logo or other proprietary graphic or trademark, or
those of their affiliates, as part of the link
without prior written permission of the owner of the
graphic or trademark.
Sonali Computers cc (www.sonali.co.za) may provide
links from the Sonali Computers cc
(www.sonali.co.za) website to other websites which
may offer services to you. Sonali Computers cc
(www.sonali.co.za) is not responsible for evaluating
the content or offerings made on these websites.
Sonali Computers cc (www.sonali.co.za) does not
endorse or warrant the offerings of any of the
businesses or individuals, nor is it responsible for
the content of the websites to which links may be
provided, or that of any third party websites, which
may be accessed through these linked websites. No
liability will be attributed to Sonali Computers cc
(www.sonali.co.za) for any dealings with any other
websites accessed through links provided by Sonali
Computers cc (www.sonali.co.za) and you are solely
responsible for assessing the terms and conditions
and privacy provisions of any of these websites.
DISCLAIMER OF WARRANTIES AND LIMITATION OF
LIABILITY
the sonali computers cc (www.sonali.co.za) website
is provided by sonali computers cc
(www.sonali.co.za) on an "as is" and "as available"
basis. Neither sonali computers cc
(www.sonali.co.za), nor it”s directors, employees,
officers, suppliers, or service providers make any
representations or warranties of any kind, express
or implied, as to the operation of the sonali
computers cc (www.sonali.co.za) website or the
information, content, materials, or products
included on the website. You expressly agree that
your use of the sonali computers cc
(www.sonali.co.za) website is at your sole risk.
To the full extent permissible by south african law,
sonali computers cc (www.sonali.co.za) its
directors, employees, officers, suppliers, or
service providers disclaim all warranties, express
or implied, including, but not limited to, implied
warranties of merchantability and fitness for a
particular purpose. Sonali computers cc
(www.sonali.co.za) does not warrant that the sonali
computers cc (www.sonali.co.za) website, its
servers, or e-mail sent from sonali computers cc
(www.sonali.co.za) are free of viruses or other
harmful code. Sonali computers cc (www.sonali.co.za)
will not be liable for any damages of any kind
arising from the use of the sonali computers cc
(www.sonali.co.za) website, including, but not
limited to direct, indirect, incidental, punitive,
and consequential damages.
In no event shall sonali computers cc
(www.sonali.co.za), it’s directors, employees,
officers, or its suppliers or service providers be
liable for lost profits or any special, incidental
or consequential damages arising out of or in
connection with the use of the sonali computers cc
(www.sonali.co.za) website, our services or this
agreement (however arising, including negligence).
The liability of sonali computers cc
(www.sonali.co.za), its directors, employees,
officers, suppliers, and service providers to you or
any third parties in any circumstance is limited to
r5 000.00.
Applicable law
The Sonali Computers cc (www.sonali.co.za) website
and all communications and transactions concluded
using the website, are governed by, and you agree
to, the application of the laws of the Republic of
South Africa. As the website is targeted at South
African citizens and residents any limitations on
implied warranties or the exclusion or limitation of
certain damages which may be applicable under the
laws of any other jurisdiction are expressly waived
by you, and to the extent that they cannot be
waived, you shall not enter into any transactions
with Sonali Computers cc (www.sonali.co.za).
TERMS OF TRADE WITH SONALI COMPUTERS CC
(WWW.SONALI.CO.ZA)
Invitation to do business
The products or services which appear on the Sonali
Computers cc (www.sonali.co.za) website are
displayed as an invitation to do business and to
allow you to make an offer to purchase the products
or services to Sonali Computers cc
(www.sonali.co.za). Only when Sonali Computers cc
(www.sonali.co.za) has accepted your offer and the
acceptance is communicated to you, will an
enforceable agreement of sale be transacted.
The price of any products or services sold through
Sonali Computers cc (www.sonali.co.za) shall be
confirmed on the acceptance of your order. Despite
our best efforts, a small number of the products or
services offered on the website may be mis-priced.
If we discover a mis-pricing, we will do one of the
following:
·
If the correct price is lower than
our stated price, we will charge the lower amount.
·
If the correct price is higher than
our stated price, we will, at our discretion, either
contact you for instructions before accepting your
order or notify you that the order has not been
accepted.
IMPORTANT: If any products or services are
supplied and delivered to you directly by, or
through, a third party, even though access to the
products and services is gained through the Sonali
Computers cc (www.sonali.co.za) website, the supply
of these products and services may be subject to
conditions which differ from those governing the
terms of trade with Sonali Computers cc
(www.sonali.co.za). You shall be solely responsible
for ensuring that you understand and agree to the
terms and conditions governing the sale of these
products and services. Place and time of agreement
Agreement as to the terms of use of the Sonali
Computers cc (www.sonali.co.za) website shall be
deemed to have be accepted by you at the time that
you first accessed the Sonali Computers cc
(www.sonali.co.za) website and thereafter confirmed
each time that you access the Sonali Computers cc
(www.sonali.co.za) website.
Agreement to use the Sonali Computers cc
(www.sonali.co.za) website and those governing all
transactions that may be effected using the Sonali
Computers cc (www.sonali.co.za) website shall be
deemed to have taken place in Johannesburg.
All communications with Sonali Computers cc
(www.sonali.co.za) facilitated by the Sonali
Computers cc (www.sonali.co.za) website, the Sonali
Computers cc (www.sonali.co.za) call center, or
email communicated between you and Sonali Computers
cc (www.sonali.co.za) shall be deemed to have been
received, in the case of communications initiated by
Sonali Computers cc (www.sonali.co.za), when the
communication leaves the Sonali Computers cc
(www.sonali.co.za) website or email server, and in
the case of communications initiated by you, when it
is received on the Sonali Computers cc
(www.sonali.co.za) website or email server.
Acceptance by Sonali Computers cc (www.sonali.co.za)
of an order placed by you shall be deemed to have
been made and an agreement entered into, when
communication of the acceptance leaves the Sonali
Computers cc (www.sonali.co.za) website or email
server.
Sonali Computers cc can cancel any
order at any time
Backorders
Due to the popularity of some products or services,
Sonali Computers cc (www.sonali.co.za) may not
always have an products or services ordered by you
in stock. Sonali Computers cc (www.sonali.co.za)
will accept orders for out of stock products or
services to ensure that you will be the first to
receive the item once it becomes available. If the
products and services ordered by you is not in
available or only a portion is available, you may
cancel the order, or re-order the quantity that is
available, or place a backorder. Once the products
or services become available, it will be shipped to
you.
Electronic communications
When you visit Sonali Computers cc
(www.sonali.co.za) or send e-mails to us, you are
communicating with us electronically. You consent to
receive communications from us electronically.
Sonali Computers cc (www.sonali.co.za) will
communicate with you by e-mail or by posting notices
on the Sonali Computers cc (www.sonali.co.za)
website. You agree that all agreements, notices,
disclosures and other communications that we provide
to you electronically satisfy any legal requirement
that such communications be in writing. Further,
that your acceptance of any terms or conditions
applicable to the Sonali Computers cc
(www.sonali.co.za) website and transactions
concluded using the Sonali Computers cc
(www.sonali.co.za) website, as well as your intent
to enter into any transaction with Sonali Computers
cc (www.sonali.co.za), may be evidenced by any
action by you from which this may reasonably be
inferred.
Registration
Before you may make an offer to purchase any of the
products or services provided by Sonali Computers cc
(www.sonali.co.za) it is necessary that you register
as a purchaser. Registration as a purchaser is
restricted to individuals who may legally enter into
binding and enforceable agreements. No person under
the age of 18, or not legally permitted to enter
into a binding and enforceable agreement, may
register as a purchaser. Any person not permitted to
register as a purchaser but who does so, shall be
guilty of committing a fraud and Sonali Computers cc
(www.sonali.co.za) may take whatever legal action it
deems necessary to obtain the appropriate relief.
Registration as a purchaser is free and does not
obligate you to purchase anything or release
information such as credit card numbers or bank
account details. In registering as a purchaser you
are required to provide Sonali Computers cc
(www.sonali.co.za) with, complete and accurate
information about yourself and you warrant that the
information provided is correct.
Upon acceptance of your registration, an email
confirmation of your registration as a purchaser
will be transmitted to you. Transmission times
depend on your Internet Service Provider, but it
typically takes less than an hour to receive the
email confirmation. If you do not receive the email
confirmation, you should contact our call centre,
the details of which are contained under Contact
information.
Password
Without a valid email address (your user
identification) and password, you will not be able
to purchase products or services displayed on the
Sonali Computers cc (www.sonali.co.za) website. You
are solely responsible for ensuring the
confidentiality of your password, which
authenticates your identity. You acknowledge this
responsibility and agree that any communication or
transaction that may be made using your password,
shall be attributed to you.
If you suspect that the confidentiality of your
password has been compromised you should immediately
advise Sonali Computers cc (www.sonali.co.za) of
this fact by email. Sonali Computers cc
(www.sonali.co.za) shall on receipt of the email
suspend your registration pending your further
instructions. You shall remain responsible for all
transactions effected prior to the suspension of
your registration and liable for any payments that
may flow from these transactions. Termination or
suspension of registration
If you are in breach of, or Sonali Computers cc
(www.sonali.co.za) believes that you may breach, any
of the terms and conditions governing the use of, or
trading using the Sonali Computers cc
(www.sonali.co.za) website, Sonali Computers cc
(www.sonali.co.za) may, in it’s absolute discretion,
either suspend or terminate your registration as a
purchaser.
Transaction History
The transaction history may be accessed by a
registered customer on the Sonali Computers cc
(www.sonali.co.za) website and is provided for
information purposes only. This transaction history
will show purchase transactions only and will not
reflect refunds or other transactions. For a full
and accurate transaction history, the Sonali
Computers cc (www.sonali.co.za) call centre details
of which are available on the Sonali Computers cc
(www.sonali.co.za) website. If required the call
centre and they will provide you with a faxed copy
of your statement. Sonali Computers cc
(www.sonali.co.za) shall not retain a transaction
history for a period in excess of 1 (one) year.
Disclaimer of warranties and limitation of
liability and applicable law
The provisions of the Disclaimer of warranties,
Limitation of liability and Applicable law relating
to the use of the Futurelaw .co.za website apply
equally to the remainer of this agreement.
AMENDMENT TO TERMS AND CONDITIONS
Sonali Computers cc (www.sonali.co.za) may amend the
terms and conditions governing access to the Sonali
Computers cc (www.sonali.co.za) website as well as
trade using the website. Sonali Computers cc
(www.sonali.co.za) shall, prior to the amendments of
the terms and conditions, give registered purchasers
and any third parties to whom this agreement may
apply notice of the amendments by email, or by
posting the notice of such amendments on the Sonali
Computers cc (www.sonali.co.za) website. If you do
not agree with the amended terms you shall
immediately give notice to Sonali Computers cc
(www.sonali.co.za) of your wish to have your
registration terminated. Failure to do so will be
deemed to indicate your acceptance of the amended
terms and conditions.
PRIVACY AND SECURITY STATEMENT
Sonali Computers cc (www.sonali.co.za) knows that
you care how your personal information may be
collected, processed and used; we appreciate your
trust that (Name of website) will do so carefully
and sensibly. This notice describes the Sonali
Computers cc (www.sonali.co.za) privacy policy. By
visiting Sonali Computers cc (www.sonali.co.za), you
are accepting the practices described in this
Privacy and Security statement.
The information provided by you helps us personalize
and continually improve your shopping experience at
Sonali Computers cc (www.sonali.co.za). Here are the
types of information we gather.
Information You Give Us: We receive
and store information you enter on the Sonali
Computers cc (www.sonali.co.za) website or that you
may provide to Sonali Computers cc
(www.sonali.co.za) in any other manner. Certain of
the information provided on registration is
mandatory to assist us in ensuring that the
communications and transactions entered into with
you may be completed effectively and lawfully.
-
Automatic Information: Sonali Computers cc
(www.sonali.co.za) receives and stores certain
types of information whenever you interact on the
Sonali Computers cc (www.sonali.co.za) website or
communicate with Sonali Computers cc
(www.sonali.co.za) by email. For example, like
many Web sites, we use "cookies," and we obtain
certain types of information when your web browser
accesses Sonali Computers cc (www.sonali.co.za).
-
E-mail Communications: To help us make e-mails
more useful, we may receive a confirmation when
you open e-mail from (Name of website), if your
computer supports such capabilities.
By providing the information to
Sonali Computers cc (www.sonali.co.za) you consent
to Sonali Computers cc (www.sonali.co.za) collecting
maintaining, storing and processing the information,
provided that Sonali Computers cc (www.sonali.co.za)
shall:
-
not disclose your personal information to a third
party other than to effect the transactions agreed
to in using the Sonali Computers cc
(www.sonali.co.za) website without obtaining your
express consent to do so;
-
only disclose your personal information, without
your consent, if legally required to do so;
-
be
entitled to use the information provided by you to
compile statistical or aggregated information in
such a way that you may not be identified.
-
Sonali Computers cc (www.sonali.co.za) shall own
and retain all rights to non-personal statistical
information compiled by it.
While Sonali Computers cc
(www.sonali.co.za) and its affiliates shall take
commercially reasonable care to safeguard the
information provided by you to Sonali Computers cc
(www.sonali.co.za) from unauthorized access or
disclosure, Sonali Computers cc (www.sonali.co.za)
does not represent or guarantee that the safeguards
will provide absolute protection.
Sonali Computers cc (www.sonali.co.za) shall not be
obliged to encrypt any information sent to you,
received from you or stored on your behalf or for
the purposes agreed in this agreement, unless agreed
with you to the contrary, in writing.
INTELLECTUAL PROPERTY STATEMENT
Copyright in any information or trade marks
displayed anywhere on the Sonali Computers cc
(www.sonali.co.za) website are protected by
worldwide copyright laws and treaty provisions. The
copyright of these materials is held by Sonali
Computers cc (www.sonali.co.za), or by the original
creator of the materials, or by suppliers and
service providers to Sonali Computers cc
(www.sonali.co.za). None of the materials may be
copied, reproduced, modified, published, uploaded,
posted, transmitted, or distributed in any form or
by any means other than as described by Sonali
Computers cc (www.sonali.co.za) or with the prior
written permission Sonali Computers cc
(www.sonali.co.za). All rights not expressly granted
herein are reserved. Any unauthorized use of the
materials appearing on the (Name of website) website
may violate copyright, trademark and other
applicable laws and could result in criminal or
civil penalties.
DISPUTE RESOLUTION
Any dispute arising out of or in connection with
this agreement including any question regarding its
existence, validity or termination, shall be settled
by the online dispute resolution process in
accordance with the TrustEnforce.org Mediation and
Arbitration rules, which rules are deemed to be
incorporated by reference into this clause and may
be accessed at www.trustenforce.org.
For all disputes regardless of where they arise, the
place of the arbitration is deemed to be Cape Town.
The arbitration will be governed by this clause
governing arbitration and the arbitration laws of
South Africa. The dispute will be resolved in
accordance with the law of South Africa. The
language used during the dispute resolution process
will be English.
For the purposes of any arbitration:
·
you choose the email address chosen
by you in registering as a
purchaser; and
·
Sonali Computers cc
(www.sonali.co.za) chooses shalen@sonali.co.za
By using the Sonali Computers cc (www.sonali.co.za)
website and accepting the conditions of use of the
website and trade conducted using the website you
bind yourself to the terms of arbitration provided
in this agreement.
COMPLIANCE WITH STATUTORY CONSUMER PROTECTION
PROVISIONS
Sonali Computers cc (www.sonali.co.za) adheres to
the provisions of Chapter VII of the Electronic
Communications and Transactions Act 25 of 2002 (“the
Act”). Chapter VII of the Act provides protection to
consumers and the provisions of the Act relevant to
commercial transactions that may be effected on the
Sonali Computers cc (www.sonali.co.za) website, as
well as the information required in terms of the
Act, are provided for your reference.
Return of products or cancellation of service
agreements
Sonali Computers cc (www.sonali.co.za) shall,
subject to the exclusions provided for below and the
provisions relating to any return of products or
cancellation of a service agreement, allow the
return of products or cancellation of a service
agreement, within seven days of the date of receipt
by you of the products or the conclusion of an
agreement to provide services. Exclusions from
return of products or cancellation of service
agreements
The provisions of this agreement relating to the
return of goods and cancellation of any agreement to
provide services shall not apply if:
-
any products and services are acquired by auction;
-
the supply of products which comprise foodstuffs,
beverages, or other goods intended for everyday
consumption at the home or workplace of the
customer;
-
to
services which commenced with the customers
consent, (either express or implied) prior to the
expiry of the seven day period;
-
where the price of the products or services
depends on fluctuation in financial markets beyond
the control of Sonali Computers cc
(www.sonali.co.za);
-
where the products are personalised or made to the
customers specifications;
-
where the products are perishable or will expire
rapidly;
-
where the products by reason of their nature
cannot be returned;
-
if
audio, video recordings or any form of computer
software are either used or if supplied other than
in digital form, if the seal on the storage media
is broken;
-
the sale of reading material in whatever form;
-
the provision of any gaming or lottery services;
-
the provision of accommodation, travel, transport,
catering or leisure services if Sonali Computers
cc (www.sonali.co.za) or its agents or suppliers
undertake to provide these services on a specific
date or within or for a specific period.
Customers obligations on return of
products and services
If a customer cancels any transaction in respect of
which delivery of the products or services (to the
extent that the may be returned) have been
delivered, within seven days of the receipt of the
products or services, the customer shall return to
Sonali Computers cc (www.sonali.co.za) or it’s
authorised agents, the products, undamaged in any
manner, together with all packing materials and
documentation delivered by Sonali Computers cc
(www.sonali.co.za) or its agents, to the customer as
well as a written indication of the customers choice
to cancel the transaction.
The customer shall refund to Sonali Computers cc
(www.sonali.co.za) all direct expenses incurred by
Sonali Computers cc (www.sonali.co.za) or it’s
authorised agents, in the delivery of the products
and services ordered by the customer, as well as the
direct expenses incurred by Sonali Computers cc
(www.sonali.co.za) or it’s authorised agents in
accepting return of the products and cancellation of
the provision of services, arising as a result of
the return of the products or cancellation of the
services ordered by the customer.
Sonali Computers cc (www.sonali.co.za)’s
obligations on return of the products and services
Within thirty days of return of the products or
receipt of notice of cancellation of the agreement
to deliver services, Sonali Computers cc
(www.sonali.co.za) or it’s authorised agents shall
refund to the customer any amounts paid by the
customer less any amounts due by the customer to
Sonali Computers cc (www.sonali.co.za) as provided
for above.
Disclosures in terms of section 43 of the Act: The
following information is made available to you in
compliance with Section 43 of the Act.
Full name and legal status of website owner: Sonali
Computers cc (www.sonali.co.za) is the trading name
and is wholly owned by Sonali Computers cc
(registration number
2005/154769/23)
a company duly incorporated in terms of the company
laws of South Africa.
Directors:
1. Shalen Somlal
2.
Seema Sewsunker
3.
Aifheli Ngidi
Registered Office: Suite 28 - 82 Alamein Avenue
Woodlands Durban
Physical Address: same
Telephone Number: 0866 507325 / 083 786 9521 / 083
77 99 2 55
Website address : www.sonali.co.za
E-Mail address: info@sonali.co.za
Self regulatory or accreditation body: none.
Address for service of all legal documents: same
Description of Services: Sonali Computers cc
(www.sonali.co.za) provides access to a variety of
products and services that may be purchased online
all of which are, or will be, described on the
Sonali Computers cc (www.sonali.co.za) website .
Price of goods: Prices are displayed in the website
and are subject to Sonali Computers cc
(www.sonali.co.za) rights in respect of any
mis-pricing stipulated in the clause dealing with
Invitation to do business above. All prices of
products and services displayed on the Sonali
Computers cc (www.sonali.co.za) website are
inclusive of any taxes.
Payment: Payment terms and manner of payment are
stipulated in the clause dealing with payment above.
Terms and conditions governing this agreement: The
full Terms and Conditions applicable to the access
and use of the services provided on the Sonali
Computers cc (www.sonali.co.za) website and any
amendments thereto, shall at all times be available
on the Website, save to the extent that they may be
varied in writing by the parties. These terms may be
accessed on this Website, downloaded and stored, or
reproduced at any time.
Delivery of products or services: The anticipated
time of delivery of any products or services,
purchase using the Sonali Computers cc
(www.sonali.co.za) website shall be indicated at the
time that any order is accepted by Sonali Computers
cc (www.sonali.co.za)
Transaction records and history: A full record of
transactions effected using Sonali Computers cc
(www.sonali.co.za) shall be available to the user
for a period of 14 days from delivery of the
products or services to the purchaser by Sonali
Computers cc (www.sonali.co.za) or it’s agents. You
may access this history as provided for under the
clause Transaction History above.
Dispute resolution: The provisions governing Dispute
Resolution are stipulated under the clause Dispute
Resolution above.
Privacy and Security: The provisions governing
Privacy and Security are provided for under the
clause Privacy and Security above.
Minimum duration of Agreement: There shall be no
minimum duration of agreements entered into between
users and registered purchasers to use the Sonali
Computers cc (www.sonali.co.za) website. All
agreements shall endure indefinitely subject to
either parties rights to terminate the agreement.
The termination of the agreement by either party
shall be without prejudice to any rights between the
parties existing at the time of the termination,
which shall endure beyond the date of termination.
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